*DOUBLETREE BY HILTON - MEMPHIS DOWNTOWN*
*VALET DRIVER/PARKING ATTENDANT*
The Valet Driver must have excellent customer service and driving skills.
Must demonstrate a sense of professionalism and courtesy at all times, and earn the trust of guests.
_This position is eligible to receive tips.
_
*Duties:*
1.
Open hotel main doors and assist guests/visitors entering and leaving the property.
2.
Assist guests with opening/closing vehicle doors.
3.
Welcome guests and visitors with appropriate greetings of the day.
4.
Acknowledge and greet guests within 25 to 30 seconds and provide professional, courteous and friendly service.
5.
Able to communicate parking procedures to guests/visitors.
6.
Tag guest vehicle keys with date & time, registration number, make/model, room number or contact number of the guest.
7.
Provide correct counter token or receipt of valet parking to the guest.
8.
Verify guests token or receipt with the one attached to the key before handing over keys or vehicle to the guest.
9.
Able to effectively park and retrieve guests cars without causing damage to the vehicle.
10.
Ability to drive and operate manual and automatic transmission vehicles.
11.
Able to provide guests with information regarding property facilities, amenities, services, hours of operation.
12.
Able to provide guests with direction and local areas of interest and activities.
13.
Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses.
14.
Ensure vehicles are legally parked and maintain a smooth and efficient flow of traffic.
15.
Responsible for following up with guests to ensure that their requests or have been resolved.
16.
Responsible for opening and closing parking area or facility.
17.
Document and report all vehicle incidents including damage, accidents, theft, missing articles, etc.
18.
Review shift logs/daily memo and document any relevant details or information in log book.
21.
Report accidents, injuries, and unsafe work conditions to the supervisor or manager.
22.
Monitor and maintain safety, security, and cleanliness of parking areas, portico and behind the valet stand.
23.
Responsible for reporting all security problems and safety hazards to supervisor.
24.
Re-route traffic when parking facility reaches maximum capacity and ensure staff is informed.
*Prerequisites:*
· Valid driver's license and clean driving record
· Must be at least 21 years of age (25 years of age for Van Driver)
· Must be able to speak, read and write Standard English.
· Must be able to stand during entire shift.
· Must have professional appearance and positive attitude at all times.
· Must have excellent customer service and driving skills.
· Available to work flexible hours including weekends, holidays, and special events.
*Education:*
High School Diploma or equivalent preferred.
Basic computer skills.
*Preferred Experience:*
Prior Valet experience in a full-service hotel
Job Type: Full-time
Pay: From $10.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Disability insurance
* Employee discount
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Compensation package:
* Tips
Schedule:
* Day shift
* Night shift
* Overnight shift
* Weekends as needed
Education:
* High school or equivalent (Preferred)
Experience:
* Valet parking: 1 year (Preferred)
Work Location: In person
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