Sales Operations Analyst

The Sales Operations Analyst designs and develops software-based data modeling and visualizations using current data platforms, drives tactical management of sales technology platforms and performs other sales operation support functions.
This role utilizes various analytical and programming skills to develop solutions to provide insight into data driven decision-making and supporting rollout of new systems.
JOB DUTIES • Responsible for end-to-end design and maintenance of data sets, data models, reports, dashboards and visualizations in support of all department functions.
• Designs, develops and optimizes data models for the business unit and other departments.
• Routinely meets with various stakeholders to understand their data needs.
Develops solutions and processes to fulfill requirements.
This typically includes BI dashboards, Python programs or Excel/VBA reports.
• Enhances business insights and decision making with robust, intuitive data visualizations.
• Leverages transactional data from enterprise resource planning (ERP) applications to extract, transform and model into reporting and analytics solutions.
• Coordinates incremental creation and structure of files from disparate data sources.
• Identifies the most impactful layout and presentation of key performance metrics in easy to use self-service dashboards.
• Partners with the IT team to develop security standards for applications and usage of files containing sensitive information.
• Partners and develops relationships with cross-functional leaders to improve processes and documentation, and recommends changes that lead to the adoption of world class processes.
• Responsible for project management and collaboration with other internal departments as it relates to the tactical rollout of new technology platforms for Salesforce improvements.
Proactively seeks out opportunities to increase business knowledge and create visibility within the organization.
• Establishes and implements best practices for data modeling and visualization.
Ensures data accuracy.
• Performs other duties as assigned.
EDUCATION & EXPERIENCE Typically requires a bachelor's degree in information systems and three (3) to five (5) years of related work experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES • Proficient with Microsoft Office Suite.
• Advanced SQL and experience with a variety of relational databases.
• Strong analytical skills and the ability to propose positive business solutions.
• Reliability, organization and attention to detail.
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